Financial Assistance

Fulton County Health Center has made a commitment to provide needed care to our patients regardless of their ability to pay. We believe that no one should delay seeking needed medical care because they lack health insurance or are worried about their ability to pay for their care.

This is why Fulton County Health Center has a Financial Assistance Program that offers many financial assistance and referral programs to ensure that cost will not be a barrier to anyone in our community getting the healthcare services they need.

What is the Financial Assistance Program?

Our Financial Assistance Program helps make our healthcare services available to everyone in our community. This includes people who don’t have health insurance and can’t pay their hospital bill, as well as patients who do have insurance but are unable to pay the portion of their bill that insurance does not cover.

Our financial counselors can help by answering questions about insurance coverage, identify gaps in coverage and assist patients in finding alternative methods of coverage.

We are also available to refer patients to the appropriate agency when applying for public assistance, set up payment plans, or help patients apply for assistance through the hospital’s Financial Assistance Program.

In some cases, eligible patients may not be required to pay for services; in others, they may be responsible for a portion of their self pay balance.

Who is Eligible?

You may be eligible for our Financial Assistance Program if you meet the following guidelines:

  • You do not qualify for government-sponsored programs such as Medicaid
  • Your family income is at or below 200% of the Federal Poverty Guidelines
  • A reduced level of assistance is also available for applicants whose income is above 200% of the Federal Poverty Guidelines
  • If you have insurance, and you think you may have trouble paying the remaining balance
Fulton County Health Financial Assistance

How to Apply?

If you think you may be eligible for our program, have questions about the eligibility requirements, or need help applying for one of the government sponsored programs such as Medicaid, please contact one of our financial counselors. They can be reached at (419) 330-2669 (option 2) or by e-mail at [email protected]. To download the financial assistance application click below:

HCAP application in English

HCAP application in Spanish


Our billing and collection policies are consistent with our mission and values. When you receive a bill from FCHC, it covers the services provided by the hospital. You may receive separate bills from your personal physician, emergency physician, surgeon, anesthesiologist, radiologist, pathologist or other healthcare professional.

Payment Options

FCHC provides several payment options for your convenience:

By mail: Send payments by Check, Money Order, Visa, MasterCard or Discover to:

Fulton County Health Center
PO BOX 182514
Columbus, OH 43218-2514

In person at our Cashier Office: We accept Cash, Personal Checks, Money Orders, Visa, MasterCard, or Discover

By telephone: (419) 330-2669 (option 2), Visa, MasterCard, or Discover

Online: payments can be made using our convenient and secure Online Bill Pay by clicking on the “Pay My Bill” button below:

If you prefer to make monthly payments, FCHC offers interest free payment plans based on the following payment criteria:

Account Balance Payment
$0 – $100 Payment in full
$101 – $500 $75.00 per month
$501 – $1000 $100.00 per month
$1001 – $2000 $125.00 per month
> $2000 24 equal monthly payments

If you wish to set up a payment plan, our Financial Counselors are available 8:00 a.m. to 4:30 p.m., Monday -Friday. You may call for assistance at 419-330-2669 (option 2).

As a final solution, FCHC utilizes collection agencies only as a last resort when:

  1. Patients have the ability to pay some portion of their healthcare expenses but refuse to do so.
  2. Patient is not meeting the required monthly payments as established on their payment plan.
  3. Patients refuse to work with us to determine if they qualify for free or discounted care through federal, state, local or hospital assistance programs.
  4. We are unable to locate the person responsible for the hospital bill.