Fulton County Health Center is closely monitoring the Coronavirus (COVID-19) outbreak and working with the Fulton County Health Department, Ohio Department of Health, and following guidance from the Centers for Disease Control and Prevention (CDC).  If you think you are exhibiting symptoms associated with Coronavirus (COVID-19) (fever, cough and shortness of breath), please call your primary care provider. If you do not have a primary care provider you may call  the Fulton County Health Department at 419-337-0915 Monday through Friday from 8:00 AM – 4:30 PM. If you have questions regarding Coronavirus (COVID-19), please call the Ohio Department of Health’s phone line that they have setup for questions at 1-833-4-ASK-ODH (1-833-427-5634).  Do not travel to a health facility. Do not go to your nearest emergency room unless it is an emergency situation. Only patients meeting certain criteria will be tested.  To find out more about COVID testing at FCHC, click on the COVID Testing tab under FCHC Information below.

COVID-19 Frequently Asked Questions

According to the CDC, reported illnesses have ranged from mild symptoms to severe illness. The following symptoms may appear 2-14 days after exposure:

  • Fever
  • Cough
  • Shortness of breath
  • In the air by coughing and sneezing
  • Close personal contact, such as touching or shaking hands
  • Touching an object or surface with the virus on it, then touching your mouth, nose, or eyes before washing your hands
  • Rarely, fecal contamination

There is currently no vaccine to prevent COVID-19. The best way to prevent illness is to avoid being exposed to this virus.  The Center for Disease Control (CDC) provides guidelines in helping you to protect yourself and others during these times.  Below is information from the CDC website updated on 9-11-20 on how to protect yourself and others:

How to Protect Yourself & Others

Know how it spreads

  • There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19).
  • The best way to prevent illness is to avoid being exposed to this virus.
  • The virus is thought to spread mainly from person-to-person.
    • Between people who are in close contact with one another (within about 6 feet).
    • Through respiratory droplets produced when an infected person coughs, sneezes or talks.
    • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
    • Some recent studies have suggested that COVID-19 may be spread by people who are not showing symptoms.

Everyone Should

Wash your hands often

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • It’s especially important to wash:
    • Before eating or preparing food
    • Before touching your face
    • After using the restroom
    • After leaving a public place
    • After blowing your nose, coughing, or sneezing
    • After handling your mask
    • After changing a diaper
    • After caring for someone sick
    • After touching animals or pets
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Avoid close contact

Cover your mouth and nose with a mask when around others

  • You could spread COVID-19 to others even if you do not feel sick.
  • The mask is meant to protect other people in case you are infected.
  • Everyone should wear a mask in public settings and when around people who don’t live in your household, especially when other social distancing measures are difficult to maintain.
    • Masks should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
  • Do NOT use a mask meant for a healthcare worker. Currently, surgical masks and N95 respirators are critical supplies that should be reserved for healthcare workers and other first responders.
  • Continue to keep about 6 feet between yourself and others. The mask is not a substitute for social distancing.

Cover coughs and sneezes

  • Always cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow and do not spit.
  • Throw used tissues in the trash.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Clean and disinfect

Monitor Your Health Daily

  • Be alert for symptoms. Watch for fever, cough, shortness of breath, or other symptoms of COVID-19.
  • Take your temperature if symptoms develop.
    • Don’t take your temperature within 30 minutes of exercising or after taking medications that could lower your temperature, like acetaminophen.
  • Follow CDC guidance if symptoms develop.

Protect Your Health This Flu Season

It’s likely that flu viruses and the virus that causes COVID-19 will both spread this fall and winter. Healthcare systems could be overwhelmed treating both patients with flu and patients with COVID-19. This means getting a flu vaccine during 2020-2021 is more important than ever.

While getting a flu vaccine will not protect against COVID-19 there are many important benefits, such as:

  1. Flu vaccines have been shown to reduce the risk of flu illness, hospitalization, and death.
  2. Getting a flu vaccine can also save healthcare resources for the care of patients with COVID-19

For more information visit the CDC website at:  https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/prevention.html

For general questions regarding COVID-19, please call 1.833.4ASKODH (1.833.427.5634)

The CDC recommends that people who suspect they may have COVID-19 stay home and call their doctors in non-emergency situations. It’s important to follow these instructions to enable doctors to take care of you and to keep others from being exposed. If you’re not sick enough to be hospitalized, you can most likely recover at home. If you develop emergency warning signs for COVID-19, seek medical attention immediately. The CDC states that some emergency warning signs* for COVID-19 include:

  • Difficulty breathing or shortness of breath
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

*This list is not all-inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.

  • At least three days (72hours) have passed since recovery defined as resolution of fever of 100.4° without the use of fever reducing medications and improvement in respiratory symptoms (e.g. cough shortness of breath: and
  • At least 7 days have passed since symptoms have first appeared.

In most cases, you should keep your regular appointments. It is still safe for patients to receive care with our primary care providers, and we are shifting as many appointment times as possible to reduce exposure to our patients and our care teams. Some non-urgent visits and procedures may be delayed until the outbreak has subsided. If you are worried, please contact your care team to discuss your concerns. If you have a previously scheduled appointment and have developed a fever, cough, sore throat or shortness of breath, please contact the office before coming to your appointment.

As COVID-19 cases rise and reach Fulton County, we want to clear up any confusion on testing.

  • DO NOT go to the hospital, urgent care, or emergency room if you think you have COVID-19.
  • Call your healthcare provider if you have a fever and/or symptoms of respiratory illness, like coughing and difficulty breathing. They will determine if you should be tested.
  • You cannot request a test at this time. A medical professional must order a test for you IF you meet the criteria.
  • If a medical professional orders a test for you, you will receive test site location information.
  • Testing for COVID0-19 is done through a swab in your nose.

There is no specific antiviral treatment recommended for COVID-19. Not all patients will require hospitalization or medical care.

To prevent exposure to others, individuals who are experiencing symptoms such as fever, cough and shortness of breath and/or have had contact with someone suspected of having COVID-19 are encouraged to call the Ohio Department of Health specific COVID-19 phone line at 1-833-4-ASK-ODH (1-833-427-5634).

Updates will be added when they come in.

FCHC Information

Restricted Visiting Policy:

Fulton County Health Center

Fulton County Health Center has adopted a color coded Visitor Restrictions policy to better adapt to the changing conditions as reflected by the state of Ohio Public Health Advisory System for each county.  These new guidelines adopted on Nov. 11, 2020 are color coordinated to better match the changing COVID-19 county conditions and follow the color codes as established by the state of Ohio for each county.  To view, click on the following: Visitation Guidelines

Fulton Manor:

Visitation guidelines updated 11/12/2020

Visitation will occur after consideration of the case status in the surrounding community, case status in the facility, staffing levels, access to testing of residents and staff; PPE supplies, local hospital capacity; and implications for resident physical and mental well-being.  Visitation may be suspended if any of these areas pose a safety concern for residents

In compliance with Ohio Governor Mike DeWine’s executive orders, the following changes have been implemented:

  • The FCHC Wellness & Fitness Center has reopened under new state guidelines for fitness centers and gyms.  Some community health/fitness/education programs and fitness classes at the Wellness Center and in the community have returned.  Click on the here for more information.
  •  Elective surgeries have resumed at FCHC.  If you have questions regarding an upcoming surgery or procedure, please contact your provider/surgeon directly for more information.
  • The FCHC Outpatient Pharmacy is now open both inside and through the drive thru window and operating at normal business hours. Mask are required.
  • The FCHC Breakaway Cafe remains closed to the public.

To help manage the flow of patients and visitors, some non-essential hospital entrances may be closed. Additional screening may be performed at entry points. Please look for signs near entrances and parking lots.

All patients and visitors who come into FCHC will have a screening completed by answering a few questions and having their temperature taken.  Everyone is required to wear a mask.

FCHC’s volunteer services, which aid in a variety of areas, have been suspended.

Wherever possible, FCHC is practicing social distancing, which means limiting close contact with others, especially in large groups. Community events, classes and non-essential meetings may be cancelled or postponed. Contact the organizer if you are unsure about the status of a specific event, class or meeting.

Health Information

IMPORTANT: The Health Information (Medical Record) Department will be closed to patient walk-in services due to COVID-19 precautions. Thank you for your understanding.

Patients have a right to request a copy of their medical records. Patients can access their medical record through the Patient Portal or submit a written request.

Requesting Your Medical Records 

To request your medical records from  Fulton County Health Center:

Patient Portal:

  1. Located on Fulton County Health Center Website
  2. Patients that have a patient portal account can access their medical record through the patient portal
  3. Patients can Self-Enroll
  4. Access to the Patient Portal Help Line

Written Request:

Download and complete the Authorization for the Release of Protected Health Information Form (PDF)

  1. Complete, sign and date the form
  2. Make a copy for your records

Completed Request Forms can be:

  1. Faxed to: 419-337-7324
  2. Mailed to:

Medical Records

Health Information Department

Fulton County Health Center

725 S. Shoop Ave

Wauseon, Ohio 43567

 

After We Receive Your Request for Medical Records

  • Upon receipt of a complete and valid authorization form, your records will be copied and sent via of email, fax or mail by our Health Information Department, Release of Information.
  • Any incomplete request will be returned with written explanation as to why the request could not be processed. These corrections should be made and resubmitted for processing.

If you have questions regarding a specific release or need an authorization mailed to you to complete, please contact Release of Information at

419-330-2662

We make every effort to complete requests in a timely manner.

FCHC COVID Testing Information

Basic Info:

Testing is only one component of response to COVID-19.  The role of testing is to quickly identify an individual infected with COVID-19, promptly isolate them and trace and quarantine any contacts to minimize the spread of the virus to other.  TESTING DOES NOT CHANGE TREATMENT IN ANY WAY, nor does it replace comprehensive infection control and prevention activities.

FCHC Can:

Conduct COVID testing for symptomatic people with a provider order and only by appointment.

 If you don’t have a provider/doctor:

  • You can go to FCHC web site and search ‘Find-A-Physician’ to see all our locations and physicians to make an appointment.
  • You may call  the Fulton County Health Department at 419-337-0915 Monday through Friday from 8:00 AM – 4:30 PM

If you are sick with COVID-19 symptoms:

  • Please contact your provider if you are experiencing COVID symptoms.
  • If you need emergent assistance you can visit the FCHC Urgent Care or the Emergency Room where you will be evaluated. If you are severely sick, please consider calling 911.

Testing at FCHC is based on Ohio priorities 1-3 (out of 5) which include:

  • Priority 1: (all require a physician order and pre-appointment)
    • Hospitalized patients with symptoms
    • Health Care workers with Symptoms
  • Priority 2: (all require a physician order and pre-appointment)
    • Outpatient symptomatic individuals
    • Residents and staff of nursing homes (congregate living settings) who are symptomatic or exposed to COVID-19
  • Priority 3: (all require a physician order and pre-appointment)
    • Individuals receiving essential and non-essential surgeries and procedures based on screening criteria with a provider order.

We are NOT currently testing schools, sports teams, or other programs requiring testing for well individuals.

 Process for testing:

  1. Call or see your Provider if you have COVID symptoms. You may be seen in office and depending on provider, location and your symptoms you may be tested in the office or referred to FCHC hospital testing.

For Hospital testing:

  1. Provider faxes order to FCHC Lab.
  2. Registration will call the individual to pre-register over the phone.
  3. Registration will Transfer call to scheduler who will schedule the COVID test and provide further instructions.
  4. The Provider will notify the individual of results or check the patient portal.

For more information:

  • If you have questions regarding Coronavirus (COVID-19), please call the Ohio Department of Health’s phone line that they have setup for questions at 1-833-4-ASK-ODH (1-833-427-5634)
  • Visit Fulton County Health Department website for a variety of information on COVID-19 at http://fultoncountyhealthdept.com/
  • Please visit our Website for more information on FCHC urgent care hours and other COVID related information.

Updated: 8-11-2020

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