Fulton County Health Center is closely monitoring the Coronavirus (COVID-19) outbreak and working with the Fulton County Health Department, Ohio Department of Health, and following guidance from the Centers for Disease Control and Prevention (CDC).  If you think you are exhibiting symptoms associated with Coronavirus (COVID-19) (fever, cough and shortness of breath), please call your primary care provider. If you do not have a primary care provider you may call  the Fulton County Health Department at 419-337-0915 Monday through Friday from 8:00 AM – 4:30 PM. If you have questions regarding Coronavirus (COVID-19), please call the Ohio Department of Health’s phone line that they have setup for questions at 1-833-4-ASK-ODH (1-833-427-5634).  Do not travel to a health facility. Do not go to your nearest emergency room unless it is an emergency situation. Only patients meeting certain criteria will be tested.

Covid-19 Information

What are the symptoms?

According to the CDC, reported illnesses have ranged from mild symptoms to severe illness. The following symptoms may appear 2-14 days after exposure:

  • Fever
  • Cough
  • Shortness of breath

How is COVID-19 spread?

  • In the air by coughing and sneezing
  • Close personal contact, such as touching or shaking hands
  • Touching an object or surface with the virus on it, then touching your mouth, nose, or eyes before washing your hands
  • Rarely, fecal contamination

How can I protect myself?

There is currently no vaccine to prevent COVID-19. The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, the CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

Follow the CDC’s recommendations for using a facemask:

  • The CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
  • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).

Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

What should someone do if they think they have it?

For general questions regarding COVID-19, please call 1.833.4ASKODH (1.833.427.5634)

The CDC recommends that people who suspect they may have COVID-19 stay home and call their doctors in non-emergency situations. It’s important to follow these instructions to enable doctors to take care of you and to keep others from being exposed. If you’re not sick enough to be hospitalized, you can most likely recover at home. If you develop emergency warning signs for COVID-19, seek medical attention immediately. The CDC states that some emergency warning signs* for COVID-19 include:

  • Difficulty breathing or shortness of breath
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

*This list is not all-inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.

When can I return to work if I have been ill?

  • At least three days (72hours) have passed since recovery defined as resolution of fever of 100.4° without the use of fever reducing medications and improvement in respiratory symptoms (e.g. cough shortness of breath: and
  • At least 7 days have passed since symptoms have first appeared.

If I have a regularly scheduled appointment with my doctor, what should I do?

In most cases, you should keep your regular appointments. It is still safe for patients to receive care with our primary care providers, and we are shifting as many appointment times as possible to reduce exposure to our patients and our care teams. Some non-urgent visits and procedures may be delayed until the outbreak has subsided. If you are worried, please contact your care team to discuss your concerns. If you have a previously scheduled appointment and have developed a fever, cough, sore throat or shortness of breath, please contact the office before coming to your appointment.

What should I do if I want to be tested?

As COVID-19 cases rise and reach Fulton County, we want to clear up any confusion on testing.

  • DO NOT go to the hospital, urgent care, or emergency room if you think you have COVID-19.
  • Call your healthcare provider if you have a fever and/or symptoms of respiratory illness, like coughing and difficulty breathing. They will determine if you should be tested.
  • You cannot request a test at this time. A medical professional must order a test for you IF you meet the criteria.
  • If a medical professional orders a test for you, you will receive test site location information.
  • Testing for COVID0-19 is done through a swab in your nose.

What are the treatment options?

There is no specific antiviral treatment recommended for COVID-19. Not all patients will require hospitalization or medical care.

What number should I call for more information?

To prevent exposure to others, individuals who are experiencing symptoms such as fever, cough and shortness of breath and/or have had contact with someone suspected of having COVID-19 are encouraged to call the Ohio Department of Health specific COVID-19 phone line at 1-833-4-ASK-ODH (1-833-427-5634).


Updates will be added when they come in.

FCHC Information

Visitor Restrictions

Until further notice, all FCHC facilities are currently restricting all visitors. These limited visitation rules apply to the hospital and physician offices.

Due to the COVID-19 virus, restrictions and precautions implemented these past few weeks will remain in place to ensure a safe healing environment.  These restrictions include:

  • All persons who enter our facilities will be screened, have their temperature taken and be asked to wear a mask. Please bring a mask and have it on before entering our buildings. For those who do not have a mask, one will be provided for you.
  • Please perform hand hygiene when you arrive and before leaving
  • Please notify your provider or department prior to arrival if you are experiencing a fever, chills and/or respiratory symptoms (including cough, shortness of breath, sore throat, headache, or loss of taste or smell)
  • We continue to practice visitor restrictions to help prevent the spread of COVID-19 and to maintain as safe an environment as possible for our patients and employees. Adult patients are asked to come alone unless a companion is needed for safety, behavioral, mental status, or developmental delay concerns. If no assistance is needed, we ask any companion to remain in their vehicle while we provide care. Pediatric patients are limited to one parent or guardian at all times.
  • All patients coming for hospital based services including surgery and ancillary services should come through the main entrance. Those coming to the Emergency Department, North or South Medical Office Building, may use those entrances, but access to the main hospital from those areas is restricted.  To come into the hospital from those areas you will need to enter through the main entrance of the hospital
  • Visitor restrictions for Fulton Manor continue to remain in place per order of Governor DeWine.

Inpatient Visitors

We recognize that there are times when having a visitor or family member present is crucial. In these cases, visitors will be allowed based on the exceptions listed below. Please note in all cases a visitor will only be allowed if they do not have symptoms of respiratory infection (fever, runny nose, cough, shortness of breath). Additionally, children under the age of 16 will not be allowed except under extraordinary circumstances. Exceptions include:

    • Obstetric patients may have one partner or one birth support person accompany them.
    • For the Nursery:
      • Birth parent plus one significant other. Must stay in the room for the duration of the visit
    • Patients who are at the end-of-life may have limited visitors.
    • Patients with disruptive behavior, where the staff determine a visitor is key to their care may have one visitor.
    • Patients who have an altered mental status or developmental delay/s and/or disability (where caregiver provides safety) may have 1 visitor.
    • Minors under the age of 18 may have one visitor: parent/s, or guardian/s.
    • Patients undergoing surgery or procedures may have 1 visitor who must leave the hospital as soon as possible after the procedure/surgery.
    • Patients who have an appointment at laboratory, or radiology may have 1 person with them under the provisions specified above or for safety.

Emergency Department:

    • Pediatric patients under 18: One designated parent/guardian
    • One visitor if needed for safety, behavioral, mental status, developmental delay
    • End of life – limited visitors
    • The ED waiting room is closed to visitors. They must reside in their vehicle or other location. Visitor contact information should be left with ED staff as applicable for all notifications.

Visitors allowed, must stay in the patient’s room throughout the entire length of the visit. Once the visitor leaves the patient room, they must leave the medical center. Phone calls to your loved ones are welcomed. You will be asked to designate one family member to be the main point of contact for all medical updates. That individual may call the nurses station for any updates they or questions they may have on their loved one.

Please note that visitors will not be allowed for patients with a pending or positive COVID-19 test.

Fulton Manor Nursing and Rehabilitation

Fulton Manor is currently restricting all visitors. Exceptions will be considered for extenuating circumstances, such as hospice patients, or when a visitor is essential for the patient’s emotional well-being and care.

We apologize for any inconvenience this may cause. Ensuring our patients and employees are cared for in a safe and healthy environment is our first priority.

Services Closed or Restricted

In compliance with Ohio Governor Mike DeWine’s executive orders, the following has been implemented:

  • March 16, 2020- FCHC Wellness & Fitness Center closed until further notice. Also all community health/education programs and fitness classes at the Wellness Center and in the community are also postponed until further notice.
  • March 18, 2020- all non-essential surgeries and procedures at FCHC cancelled until further notice, in order to preserve the state’s supply of personal protective equipment (PPE) due to the coronavirus pandemic. Emergency and/or time-sensitive surgeries and procedures will continue as needed or scheduled. If you have questions regarding an upcoming surgery or procedure, please contact your provider/surgeon directly for more information.

The FCHC Outpatient Pharmacy drive through window remains open and operating at normal business hours. However, the retail walk-in area is closed. In addition, cafeteria services are closed to the public.

Hospital Entrances

To help manage the flow of patients and visitors, some non-essential hospital entrances may be closed. Additional screening may be performed at entry points. Please look for signs near entrances and parking lots.

Personal Protective Equipment (PPE)

To safeguard supplies, face masks have been removed from public areas. Staff will provide direction to patients or visitors who may need masks or other personal protective equipment.

Volunteer Services

FCHC’s volunteer services, which aid in a variety of areas, have been suspended.

Social Distancing

Wherever possible, FCHC is practicing social distancing, which means limiting close contact with others, especially in large groups. Community events, classes and non-essential meetings may be cancelled or postponed. Contact the organizer if you are unsure about the status of a specific event, class or meeting.

Health Information (Medical Records)

Health Information

IMPORTANT: The Health Information (Medical Record) Department will be closed to patient walk-in services due to COVID-19 precautions. Thank you for your understanding.

Patients have a right to request a copy of their medical records. Patients can access their medical record through the Patient Portal or submit a written request.

Requesting Your Medical Records 

To request your medical records from  Fulton County Health Center:

Patient Portal:

  1. Located on Fulton County Health Center Website
  2. Patients that have a patient portal account can access their medical record through the patient portal
  3. Patients can Self-Enroll
  4. Access to the Patient Portal Help Line

Written Request:

Download and complete the Authorization for the Release of Protected Health Information Form (PDF)

  1. Complete, sign and date the form
  2. Make a copy for your records

Completed Request Forms can be:

  1. Faxed to: 419-337-7324
  2. Mailed to:

Medical Records

Health Information Department

Fulton County Health Center

725 S. Shoop Ave

Wauseon, Ohio 43567


After We Receive Your Request for Medical Records

  • Upon receipt of a complete and valid authorization form, your records will be copied and sent via of email, fax or mail by our Health Information Department, Release of Information.
  • Any incomplete request will be returned with written explanation as to why the request could not be processed. These corrections should be made and resubmitted for processing.

If you have questions regarding a specific release or need an authorization mailed to you to complete, please contact Release of Information at


We make every effort to complete requests in a timely manner.


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