Fulton County Health Center is closely monitoring the Coronavirus (COVID-19) outbreak and working with the Fulton County Health Department, Ohio Department of Health, and following guidance from the Centers for Disease Control and Prevention (CDC).  If you think you are exhibiting symptoms associated with Coronavirus (COVID-19) (fever, cough and shortness of breath), please call your primary care provider. If you do not have a primary care provider you may call  the Fulton County Health Department at 419-337-0915 Monday through Friday from 8:00 AM – 4:30 PM. If you have questions regarding Coronavirus (COVID-19), please call the Ohio Department of Health’s phone line that they have setup for questions at 1-833-4-ASK-ODH (1-833-427-5634).  Do not travel to a health facility. Do not go to your nearest emergency room unless it is an emergency situation. Only patients meeting certain criteria will be tested.

Covid-19 Information

According to the CDC, reported illnesses have ranged from mild symptoms to severe illness. The following symptoms may appear 2-14 days after exposure:

  • Fever
  • Cough
  • Shortness of breath
  • In the air by coughing and sneezing
  • Close personal contact, such as touching or shaking hands
  • Touching an object or surface with the virus on it, then touching your mouth, nose, or eyes before washing your hands
  • Rarely, fecal contamination

There is currently no vaccine to prevent COVID-19. The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, the CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

Follow the CDC’s recommendations for using a facemask:

  • The CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
  • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).

Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

For general questions regarding COVID-19, please call 1.833.4ASKODH (1.833.427.5634)

The CDC recommends that people who suspect they may have COVID-19 stay home and call their doctors in non-emergency situations. It’s important to follow these instructions to enable doctors to take care of you and to keep others from being exposed. If you’re not sick enough to be hospitalized, you can most likely recover at home. If you develop emergency warning signs for COVID-19, seek medical attention immediately. The CDC states that some emergency warning signs* for COVID-19 include:

  • Difficulty breathing or shortness of breath
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

*This list is not all-inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.

  • At least three days (72hours) have passed since recovery defined as resolution of fever of 100.4° without the use of fever reducing medications and improvement in respiratory symptoms (e.g. cough shortness of breath: and
  • At least 7 days have passed since symptoms have first appeared.

In most cases, you should keep your regular appointments. It is still safe for patients to receive care with our primary care providers, and we are shifting as many appointment times as possible to reduce exposure to our patients and our care teams. Some non-urgent visits and procedures may be delayed until the outbreak has subsided. If you are worried, please contact your care team to discuss your concerns. If you have a previously scheduled appointment and have developed a fever, cough, sore throat or shortness of breath, please contact the office before coming to your appointment.

As COVID-19 cases rise and reach Fulton County, we want to clear up any confusion on testing.

  • DO NOT go to the hospital, urgent care, or emergency room if you think you have COVID-19.
  • Call your healthcare provider if you have a fever and/or symptoms of respiratory illness, like coughing and difficulty breathing. They will determine if you should be tested.
  • You cannot request a test at this time. A medical professional must order a test for you IF you meet the criteria.
  • If a medical professional orders a test for you, you will receive test site location information.
  • Testing for COVID0-19 is done through a swab in your nose.

There is no specific antiviral treatment recommended for COVID-19. Not all patients will require hospitalization or medical care.

To prevent exposure to others, individuals who are experiencing symptoms such as fever, cough and shortness of breath and/or have had contact with someone suspected of having COVID-19 are encouraged to call the Ohio Department of Health specific COVID-19 phone line at 1-833-4-ASK-ODH (1-833-427-5634).

Updates will be added when they come in.

FCHC Information

Restricted Visiting Policy:

 As we learn to live and work in the “new normal” with COVID-19, FCHC is moving from ‘restricted’ to a ‘limited’ visitation policy according to the following guidelines.

 FCHC General Guidelines:

  • To reduce facility-based transmission, no visitors will be allowed in rooms of Persons Under Investigation (PUI’s) or COVID-19 positive patients.
  • All people entering FCHC must wear a face covering.
  • Children under the age of 16 are not allowed as companion/visitor at this time.
  • All people entering FCHC facilities will be screened with temperature and current wellness questions. Those with fever or flu like symptoms should not enter the facility.
  • The cafeteria is open to those requiring services at FCHC and companions of hospitalized patients with a limited menu available. The cafeteria is not open to the general public.
  • The Gift Shop is open under limited hours with not more than 2 customers at a time

FCHC Services:

  • In-patient visiting hours are 8:00 AM to 6:30 PM daily.
    • One designated visitor is allowed throughout the patients stay 
  •  Surgery/Procedures:
    • One visitor/companion
    • Remain in designated areas and follow staff instructions
  • Obstetrics:
    • One partner and one birth support person accompany them.
    • No children under the age of 16
  • Nursery:
    • Birth Parent plus one significant other
  • Patients who are under the age of 18:
    • May have two parent/s or guardian/s
  • Patients who are at the end-of-life may have limited visitors
  • Emergency Department:
    • One companion/visitor with patient
    • Patients under 18 may have two parent/s or guardians.
    • ER waiting room remains closed to visitors to maintain social distancing
  • Out-Patient services:
    • One companion may accompany patient to appointment
    • When available, telephonic screening of recent travel and wellness will take place prior to coming in for appointment, along with screening upon arrival.
  • Limited visitation policy includes FCHC Employees that have family members who are in the hospital.

Fulton Manor:

 Fulton Manor Nursing and Rehabilitation continues to restrict all visitors per order of the state of Ohio governing nursing homes. Exceptions will be considered for extenuating circumstances, such as hospice patients, or when a visitor is essential for the patient’s emotional well-being and care.

Patient / Visitor Information

  • Face mask must be worn in FCHC facilities.
  • Wash or sanitize hands often and must be done before leaving patient rooms
  • Limit touching multiple surfaces in the patient room.
  • For those that cannot visit a loved one, iPad technology is available for communication, ask your primary nurse or nursing supervisor if assistance is needed.

In compliance with Ohio Governor Mike DeWine’s executive orders, the following changes have been implemented:

  • The FCHC Wellness & Fitness Center has reopened under new state guidelines for fitness centers and gyms.  Some community health/fitness/education programs and fitness classes at the Wellness Center and in the community have returned.  Click on the here for more information.
  •  Elective surgeries have resumed at FCHC.  If you have questions regarding an upcoming surgery or procedure, please contact your provider/surgeon directly for more information.
  • The FCHC Outpatient Pharmacy is now open both inside and through the drive thru window and operating at normal business hours. Mask are required.
  • The FCHC Breakaway Cafe remains closed to the public.

To help manage the flow of patients and visitors, some non-essential hospital entrances may be closed. Additional screening may be performed at entry points. Please look for signs near entrances and parking lots.

All patients and visitors who come into FCHC will have a screening completed by answering a few questions and having their temperature taken.  Everyone is required to wear a mask.

FCHC’s volunteer services, which aid in a variety of areas, have been suspended.

Wherever possible, FCHC is practicing social distancing, which means limiting close contact with others, especially in large groups. Community events, classes and non-essential meetings may be cancelled or postponed. Contact the organizer if you are unsure about the status of a specific event, class or meeting.

Health Information

IMPORTANT: The Health Information (Medical Record) Department will be closed to patient walk-in services due to COVID-19 precautions. Thank you for your understanding.

Patients have a right to request a copy of their medical records. Patients can access their medical record through the Patient Portal or submit a written request.

Requesting Your Medical Records 

To request your medical records from  Fulton County Health Center:

Patient Portal:

  1. Located on Fulton County Health Center Website
  2. Patients that have a patient portal account can access their medical record through the patient portal
  3. Patients can Self-Enroll
  4. Access to the Patient Portal Help Line

Written Request:

Download and complete the Authorization for the Release of Protected Health Information Form (PDF)

  1. Complete, sign and date the form
  2. Make a copy for your records

Completed Request Forms can be:

  1. Faxed to: 419-337-7324
  2. Mailed to:

Medical Records

Health Information Department

Fulton County Health Center

725 S. Shoop Ave

Wauseon, Ohio 43567


After We Receive Your Request for Medical Records

  • Upon receipt of a complete and valid authorization form, your records will be copied and sent via of email, fax or mail by our Health Information Department, Release of Information.
  • Any incomplete request will be returned with written explanation as to why the request could not be processed. These corrections should be made and resubmitted for processing.

If you have questions regarding a specific release or need an authorization mailed to you to complete, please contact Release of Information at


We make every effort to complete requests in a timely manner.

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